Returns Policy

We aim to please so contact us immediately with any concerns or issues you may have and we will aim to rectify as soon as possible.

Our refund policy falls inline with UK Government regulations:

https://www.gov.uk/accepting-returns-and-giving-refunds

Custom items are EXEMPT from the 14 day cooling off period and therefore refunds will not be permitted once the custom order is placed. For clarity, a custom order is a bespoke wheelchair (because all of our wheelchairs are made to measure), a power add on (because the options a customer chooses for them personally), Spinergy wheels (because the hub, rim and spoke colour are chosen by the customer before ordering from the Spinergy factory).   

All Returns To:

Max Wheelchairs

58 Copythorne rd

Brixham

TQ58PT

Contact us to discuss your wheelchair requirements. Please complete the form with your name, address, phone number, and details about your request, wheelchair or power attachment needs. If we do not receive enough information your enquiry will not reach the right team.

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.

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